Information
fitshop.ge
LLC Fitness Solutions (identification code 406234579; legal address: 1 Lech Kaczyński Street, Tbilisi, Georgia; physical address: 1a Tsalenjikha Street, Tbilisi, Georgia; hereinafter “FitShop” or “we”) is the owner and operator of the website fitshop.ge.
When processing your personal data, FitShop acts as the data controller under the Law of Georgia on Personal Data Protection.
It is important to us that your personal data (you are hereinafter referred to as the “Customer” or “you”) is processed lawfully, fairly and transparently. This document describes what data we collect, for what purposes and on what legal grounds we process it, who we share it with, how long we keep it and what rights you have.
This Policy applies to all users of the website — visitors, registered users and buyers — as well as to anyone who contacts us through our communication channels.
By using the website and/or registering, you confirm that you have read this Policy.
Depending on the nature of our relationship with you, we may process the following categories of data:
We process your personal identification number only for the following purposes:
Your personal identification number is not processed for any other purpose, including marketing.
You will receive messages about news, discounts and offers (SMS, email) only if you have given your prior consent.
You can withdraw your consent at any time, easily and free of charge: via the unsubscribe link in every email, by following the instructions in the SMS, or by contacting us at info@fitshop.ge or +995 32 2 07 72 00.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal and does not limit your ability to use the website.
When you use the website, we use cookies — small files stored on your device. We use the following categories of cookies:
Analytics and marketing cookies are used only with your consent. You can also manage cookies in your browser settings — please note that disabling essential cookies may prevent the website from working properly.
Your data may be shared only with the following recipients, only to the extent necessary and for the relevant purpose:
All partners that process data on our behalf are bound by contractual and confidentiality obligations. FitShop never sells your personal data.
The servers of analytics and marketing services (Google, Meta) may be located outside Georgia. In such cases, data is transferred in accordance with the procedure established by the Law of Georgia on Personal Data Protection.
After the retention period expires, data is deleted or irreversibly anonymized.
We use appropriate organizational and technical measures to protect your data, including an encrypted connection (TLS), access control based on the principle of least privilege, encrypted storage of passwords and confidentiality obligations for employees. Bank card data is not stored in FitShop’s systems.
In the event of a data security incident, we will act in accordance with the procedure established by the Law of Georgia on Personal Data Protection, including notifying you of the incident where necessary.
Under the Law of Georgia on Personal Data Protection, you have the right to:
To exercise your rights, contact us at info@fitshop.ge or +995 32 2 07 72 00 (daily, 09:00–21:00). We will review your request and respond within the time limit set by law — no later than 10 working days after receiving it.
In some cases, a request may not be fulfilled in full because of a legal obligation — for example, transaction data cannot be deleted before the retention period set by tax legislation expires. In such cases, we will provide you with an explanation.
The website is intended for persons aged 18 or over. We do not knowingly process the personal data of minors. If you believe that a minor has provided us with personal data, please contact us and the data will be deleted.
FitShop may update this Policy from time to time. The updated version is published on the website with the date of the change. In the event of material changes, users will be notified by email or via the website. We recommend that you review the current version of the Policy periodically.
This document is published in Georgian, English and Russian. If the language versions differ, the Georgian version prevails.
LLC Fitness Solutions (identification code 406234579)
Legal address: 1 Lech Kaczyński Street, Tbilisi, Georgia; physical address: 1a Tsalenjikha Street, Tbilisi, Georgia
Phone: +995 32 2 07 72 00 — the call center is open daily from 09:00 to 21:00
Email: info@fitshop.ge
Supervisory authority: Personal Data Protection Service of Georgia — personaldata.ge
